Privacy Policy and Data Protection

We collect information necessary to provide quality financial planning consultations and maintain our service relationship:

• Contact details including name, email address, phone number, and mailing address for communication and service delivery
• Financial information you voluntarily share during consultations to provide personalized analytical reviews and planning recommendations
• Website usage data including pages visited, time spent, and interaction patterns to improve our online services
• Communication records including consultation notes, email correspondence, and service-related discussions for continuity of care

Your personal information is used exclusively to deliver and improve our financial planning consultation services:

• Providing personalized monthly consultations and analytical reviews tailored to your financial situation and goals
• Communicating about appointments, service updates, and relevant financial planning insights that may benefit your situation
• Improving our consultation methodologies and service delivery based on aggregated client feedback and usage patterns
• Ensuring compliance with Malaysian financial service regulations and maintaining accurate service records as required

We limit data sharing to essential service providers and regulatory requirements:

• Professional service providers including payment processors, appointment scheduling platforms, and secure communication tools necessary for service delivery
• Regulatory authorities when required by Malaysian law or legitimate regulatory inquiries related to financial services
• Legal proceedings if required by court order or to protect our legitimate business interests in accordance with Malaysian legal processes

Under Malaysian data protection regulations, you have the following rights regarding your personal information:

• Access your personal data and obtain copies of information we hold about you and your consultation history
• Correct inaccurate or incomplete personal information and update your consultation preferences or contact details
• Request deletion of your personal data when it is no longer necessary for service provision, subject to legal retention requirements
• Object to processing of your personal information for marketing purposes or withdraw consent for optional data uses
• Request data portability to transfer your information to another service provider in a structured, commonly used format