Cookie Usage Policy and Preferences

This policy explains how Trivenqolora uses cookies and similar technologies to enhance your experience while visiting our financial planning website and using our consultation services.

Last Updated: August 5, 2025

Understanding Cookies and Their Purpose

Cookies are small text files stored on your device when you visit our website, containing information about your preferences and browsing behavior to improve service delivery.

We use cookies to remember your preferences, analyze website performance, and provide personalized content relevant to financial planning consultation services.

Categories of Cookies We Use

Essential Cookies

Required for basic website functionality including secure login access, form submissions, and consultation scheduling. These cookies cannot be disabled without affecting core services.

Retention Period: Session duration up to 12 months

Functionality Enhancement Cookies

Enable enhanced features like remembering your consultation preferences, language settings, and personalized dashboard configurations for returning clients.

Retention Period: Up to 24 months

Performance Analytics Cookies

Help us understand how visitors interact with our website, which pages are most helpful, and how we can improve our financial planning consultation process.

Retention Period: 26 months

Marketing and Personalization Cookies

Used to deliver relevant content about financial planning services and track the effectiveness of our consultation offerings across different marketing channels.

Retention Period: 24 months

How We Implement Cookie Technology

Our cookie usage supports various aspects of delivering quality financial planning consultation services:

  • Secure client portal access and consultation scheduling functionality
  • Personalized content delivery based on your financial planning interests and consultation history
  • Website performance monitoring to ensure optimal user experience for all visitors
  • Analytics tracking to improve our consultation process and service offerings
  • Marketing effectiveness measurement for financial planning service promotion

Third-Party Cookie Integration

We work with trusted partners including analytics providers, payment processors, and consultation scheduling platforms who may place cookies to support our services.

Third-party cookies are governed by their respective privacy policies, which we recommend reviewing for complete information about their data practices.

Privacy Rights and Cookie Control Options

European Data Protection Rights (GDPR)

If you are located in the European Union, you have the following rights regarding cookie usage:

  • Right to withdraw consent for non-essential cookies at any time through our preference center
  • Right to access information about cookies placed on your device and their purpose
  • Right to request deletion of cookie data associated with your browsing session

California Privacy Rights (CCPA)

California residents have specific rights regarding cookie-based data collection:

  • Right to know what cookie information is collected and how it is used for marketing purposes
  • Right to opt-out of the sale of personal information collected through cookies
  • Right to request deletion of cookie-based personal information collected about you

Brazilian Data Protection Rights (LGPD)

Under Brazilian data protection law, you have the following cookie-related rights:

  • Right to confirm the existence of cookie data processing and access collected information
  • Right to correct incomplete, inaccurate, or outdated cookie preferences
  • Right to anonymization or deletion of unnecessary cookie data

Cookie Management and Browser Settings

You can control cookie usage through multiple methods depending on your preferences:

Browser-Specific Cookie Controls

Most web browsers allow you to control cookies through their settings menu:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that disabling essential cookies may impact your ability to access certain features of our financial planning consultation services.

Cookie Policy Updates

We may update this cookie policy periodically to reflect changes in our services or regulatory requirements. Updated versions will be posted on our website with revised effective dates, and significant changes will be communicated to active clients.

Cookie Policy Questions and Support

For questions about our cookie usage or to exercise your privacy rights, please contact us:

Email: info@trivenqolora.com

Phone: +60 17 0215 6612

Address: 15 Jalan Tun Razak, Kuala Lumpur 50400